twourban

Shipping

 

Ground
$5 flat rate

Express shipping 
$22 flat rate

 

Return and Refund Policy

Thanks for shopping at TWOURBAN

If you are not entirely satisfied with your purchase, we're here to help.

 Returns

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it; your item must be in the original packaging; your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the Shipping cost will be deducted from your refund.

Return Address
Orizaba, 101, local E
06700, Roma Norte, Mexico City